Return & Refund Policy
You or your recipient may return products within 7 days of delivery for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
Refund or exchange will only be accepted if the product received is:
- Expired, damaged inside packaging or different from the product ordered
- Returned within 7 days from the date of the Product Return Confirmation Email
To complete your return, we require a receipt or proof of purchase. mygaian.com reserves the right to refuse any refund or exchange upon final review if the above guidelines have not been met.
Please contact us at halo@mygaian.com for complete instructions on how to return a product to us.